New Zealand post tracking is it reliable

[the great waldo]

Hello Chaps

I ordered a Wingnutwing Salmson on the 24 November. So far no sign of it and New Zealand post tracking seems to be showing it as not tracked. Does anyone have any ideas on whats up. I'm in Austria by the way.

Cheers

Andrew

[Dave W]

Hi Andrew

I had exactly this problem once with a WNW package and after I emailed them, Dave Johnson had it sorted out very quickly. Not sure what the reason was but the package would not scan at NZ Post so it went nowhere. All fixed quickly.

Even allowing for extra pressure on them over Christmas releases a kit ordered on 24 November should have been delivered by now.

The good news is Wingnuts are absolutely reliable to deal with and any issues with your order will be made good by them.

Email a copy of your shipping notice to Wingnuts which will give them the order reference and tracking number. If you did not receive a shipping notice then the problem is in the Wingnuts system, not NZ Post.

Dave Wilson
Gold Coast
Australia

[uncletony]

The good news is Wingnuts are absolutely reliable to deal with and any issues with your order will be made good by them.

I can vouch for that...

[petrov27]

Had the same happen to me and an email to WNW was needed to sort it out - it was made good quite quickly in my case

[Des]

NZ Post tracking is about as useful as a two bob watch, my last kit from Wingnuts was at my door and in my hands while the tracking was saying that it had just arrived in the country.

Des.

[the great waldo]

Hi Des

Looking at the post code tracker it was last seen on the 1 st December in France. I'll keep the door open for the Postie and see what happens.

Cheers
Andrew

[ermeio]

Hello Chaps

I ordered a Wingnutwing Salmson on the 24 November. So far no sign of it and New Zealand post tracking seems to be showing it as not tracked. Does anyone have any ideas on whats up. I'm in Austria by the way.

Cheers

Andrew

Should there be any issue, contact WnW,  but here in Italy I can track the parcel starting from the moment in which it arrives at the customs

[petrov27]

Well, in defense of NZ post web tracking they are not unique - I have a laptop on order to replace my ancient Dell that died recently and the tracking here for UPS changes by the day for estimated delivery date - it is depressing...

[Tony Haycock]

NOTHING done by New Zealand Post is reliable these days!

[AndrewS]

Hi!

My order never showed on nz post site, but showed in the SDA site when arrived in Italy. (SDA manages the orders for italian post service).
So maybe you have to check the austrian post website 

Andrew

[the great waldo]

Hi!

My order never showed on nz post site, but showed in the SDA site when arrived in Italy. (SDA manages the orders for italian post service).
So maybe you have to check the austrian post website 

Andrew

Hi Andrew

I did that and it shows the package being in France according to the post code. I'm not sure what it's doing there !!! I live in hope. This one is for the stash so there's no rush.

Cheers

Andrew

[Ssasho0]

Last time I ordered from WnW, the NZ tracking wasn't showing anything at any moment, but the Bulgarian Post tracking started working from the moment the shipment entered the country! ....and Bulgarian post services are between the worst you can find in Europe!

[ermeio]

Hi!

My order never showed on nz post site, but showed in the SDA site when arrived in Italy. (SDA manages the orders for italian post service).
So maybe you have to check the austrian post website 

Andrew

Hi Andrew
It depends on what is the hub airport where the parcel arrives in Europe.
Pretty sure that some of my parcels arrived through Germany.
Do not panic. If you can track it you can claim it if it does not arrive.
Just pay attention to the delays in transit. The sole issue I had was with the duellist some months ago: the package arrived wet (from Germany) and they attempted to keep it on hold some days in order to deliver it when dry. I went myself to the SDA office and fixed the problem. The damage was only minor, so I did not claim any damage.

I did that and it shows the package being in France according to the post code. I'm not sure what it's doing there !!! I live in hope. This one is for the stash so there's no rush.

Cheers

Andrew

[the great waldo]

Hi All

It's just arrived at the customs here in Vienna. Thanks for all your comments.

Cheers

Andrew

[Dave in Dubai]

Ordered my HB w12 shortly after it was released.

Shipping notice email on 29th Nov.

Still nothing has arrived in Dubai.😢

Working over Xmas and new year anyhow so cannot build anything till next year now.

Merry Xmas to everyone here on the forum and I hope you get some modelling time over the festive season!