This is the email I received about my back order, I have adjusted the names and tracking number, my order went in about April 12/13:
"Hi ThePenguin
Thank you for placing an order with us and for your patience.
We have a significant backlog of orders, but we’ve been working on shipping over the last few weeks and I’m please to report that your order is on it’s way.
Unfortunately our usual shipping supplier has proved slow and unreliable so we have made the decision to use Fedex.
Tracking details are as follows -
FEDEX - WINGNUT WINGS # provided in email
All going well your order should be with you within a few days.
Thanks again for your patience. We hope you enjoy your kit!
WingNut Wings"
It was for the Junkers D.1. It should be here tomorrow according to Fedex (Southern CA), funnily enough Fedex 'ping'd' me on Friday about the upcoming delivery and I just got the email now from their accountant, so if you have an order that wasn't dispatched it could already be on the way.I don't know why they haven't been so forthcoming with updates like that? My suspicion is the communication, being in the hands of accounting it seems just don't have the same level of customer service we once had.
I suspect perhaps once they've caught up with the backlog they will update the website with what's left in stock before then selling the rest off as Dave says. People will be kicking themselves purchasing way over the price for anything that still shows in-stock or goes for sale at normal prices from their main site. I wonder if any distributors are getting any more?