W.12 shipping yet?

[Dave W]

I think Wingnuts may have changed their shipping policy from the good old days when orders seemed to be despatched within a day or so of purchase.

Now, they seem to ship on one day a week, around Friday. Previous posts here show people who ordered the new W12 kit on Monday the 17th got a shipping notice on Friday 21st. I ordered a kit ( Fe2b Late) on the 18th, got an auto-generated purchase confirmation email immediately but a full week later I'm still waiting on a shipping notice.

The actual shipping times are outside their control, but ( this is just a guess) I wonder if the free postage deal with NZ Post means they only get a parcel pickup one day a week?

I have total confidence Wingnuts will despatch the order soon, so this is not a gripe, just an observation that maybe they have changed to fewer parcel pickup days a week which in turn makes it look like delays in order processing?

Dave Wilson
Gold Coast
Australia

[Chuckt5]

No complaints on my end either. Just wondering, thats all.

[Chuckt5]

Just in, an email from wingnuts saying my order has shipped!

 

[Dave W]

Interestingly, I also just received a shipping notice for my order of the 18th, which means my theory of only one shipping day a week is wrong. Well I did say it was a guess!

Dave Wilson
Gold Coast
Australia

[ermeio]

Interestingly, I also just received a shipping notice for my order of the 18th, which means my theory of only one shipping day a week is wrong. Well I did say it was a guess!

Dave Wilson
Gold Coast
Australia

And I'm the third...
anyway, I'm happy with their service.
I think that they are also busy with the Felixstowe

[Des]

David Wilson wrote to me today and said that his kit, which he ordered on the 18th November has still not arrived, it is now the 3rd December. He said his track and trace is indicating that it has left NZ, but it has been saying that for days now.

Des.

[PrzemoL]

One question to those living Down Under. How long does it take to see the tracking data? I got the dispatch message from WNW on 1st of Dec. However even now the consignment number is not recognizable in the NZ Post system.

[Chuckt5]

Picked mine up from the post office day before yesterday. Unfortunatly for me I won't be opening the box until Christmas time (it's a present for yours truly). Good things come to those who wait!

[Umlaufmotor]

@Chuckt5

.................................late at night...................... when everyone is asleep.................................armed with a small flashlight............... the light beam darkened by hand..........................................sloooowly and quietly lift the box..................................aaaaand just risk a little look at the many beautiful light gray plastic parts.

I would do it. 

Servus
Bertl

[PrzemoL]

@Chuckt5

.................................late at night...................... when everyone is asleep.................................armed with a small flashlight............... the light beam darkened by hand..........................................sloooowly and quietly lift the box..................................aaaaand just risk a little look at the many beautiful light gray plastic parts.

I would do it. 

Servus
Bertl

I will remember this advice when mine comes and is hidden likewise... 

[Chuckt5]

@Chuckt5

.................................late at night...................... when everyone is asleep.................................armed with a small flashlight............... the light beam darkened by hand..........................................sloooowly and quietly lift the box..................................aaaaand just risk a little look at the many beautiful light gray plastic parts.

I would do it. 

Servus
Bertl

Ha ha!

[Des]

The more I read and hear about the shipping issues I am now positive that the problems are not the fault of Wingnuts but solely NZ post, and their trace and track system needs a complete overhaul, it is as good as useless. But to be fair to NZ post, Aussie post is just as bad and just as slow, in this day and age of modern technology services should be getting better but they seem to be getting a lot worse.

Des.

[Dave W]

Just to endorse Des' remarks.... my WnW Fe2b Late kit arrived on the doorstep this morning and it's clear that Wingnuts perfectly addressed the package so the queries over its movement status have nothing to do with Wingnut Wings. NZ Post's track and trace system seems a bit hit or miss or free post packages are the last to be loaded on flights or be scanned? It took ages for it to cross the Tasman then days more in limbo before being scanned again. As of this minute the track & trace shows it only arriving at the mail depot  so the postal tracking system is seriously lagging.

What's important is Wingnuts despatched the kit beautifully packed and addressed as always and the model is another breathtaking example of WnW's technology.

Dave Wilson
Gold Coast
Australia

[kornbeef]

So... WNW advised mine as shipped on the 18th.
Nothing heard of again after frequent checks until till it suddenly appeared as collected from customer by the delivery agent on the 28th and sent for export in the 1st.

Does that mean it sat at WNW for 10 days?  If so I'm not overly happy about it but not a lot one can do.
I had just been lambasting Parcelforce for not being able to show shipping details from abroad assuming the recent privatisation of Royal Mail had reduced services. Doh! 

Keith

[Kalt]

It happened to me too.....