Author Topic: Experience ordering directly from HPH Models?  (Read 337 times)

Offline iamjohnsname

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Experience ordering directly from HPH Models?
« on: February 26, 2022, 09:02:32 AM »
Hello,

I ordered HPH's 1/32 Macchi M5 and was sent an invoice to pay via Paypal, which I did, but have not received any other confirmation or emails from them, despite repeatedly reaching out.

Can anyone else share their experience purchasing from them directly?

Thanks for your help,

-- John

Online Dave W

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Re: Experience ordering directly from HPH Models?
« Reply #1 on: February 26, 2022, 09:12:44 AM »
They also have a Facebook page, perhaps try contacting them via that? I looked at the website but there was no news there of any issues re orders.

Dave Wilson
Gold Coast
Australia
Owner and Administrator of ww1aircraftmodels.com and forum.ww1aircraftmodels.com

Offline iamjohnsname

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Re: Experience ordering directly from HPH Models?
« Reply #2 on: February 26, 2022, 09:48:31 AM »
Thanks Dave, I gave them a shot on Facebook and heard from them initially saying they would email me, but they haven't. Tried there again and no response.

Offline chunks

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Re: Experience ordering directly from HPH Models?
« Reply #3 on: February 26, 2022, 01:55:27 PM »
I'm getting a "Cannot enter this store from your country" msg just trying to view the 1/48 DO X (USA).  I used to go there just to admire the 1/18th models on display..

Offline iamjohnsname

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Re: Experience ordering directly from HPH Models?
« Reply #4 on: March 15, 2022, 12:35:43 PM »
I finally found an email address which got a response from Katerina, who posted my item immediately and it has arrived and is beautiful!

The site works for me here in Australia, Chunks. But my browser does warn me that it is "insecure". Whatever that means.