Hi Henning
What exactly did Eduard give for a reason why they could not help you. If they produce a faulty product they are legally bound to replace it for you. If they can't be bothered with customer support the forum would be a good place to mention it. Cheers
cheers
Andrew
By the way you could probably repair the faulty part with some plasticard and filler
I got this from Eduard.:
I only received the replacements from the component stock yesterday. Unfortunately, they didnt suply your replacement, becuase its not on stock anymore. So I am sorry, we wont be able to provide a new sprue in this case.
I have asked if they could replace it with the tail from DR.I and got this answer.:
ok, the parts from 8161 shouldnt be a problem, if the kit is still on stock. I will add the request to our system and as soon as I recieve the parts from our component stock, I will let you know about the dispatch of the parcel.
But now there has gone 14 days with out any respons, there fore I was thinking if some one in here could help.
Els I will give it a try with Plastic Card.