forum.ww1aircraftmodels.com

The Hobby Showroom => Pheon Models => Topic started by: jeroen_R90S on September 28, 2016, 11:23:30 PM

Title: Public thanks for great customer service :-)
Post by: jeroen_R90S on September 28, 2016, 11:23:30 PM

A few weeks (or has it been months?) I went to work decalling my Jasta Raben Albatros D.Va and Fokker D.VII. The Fokker had green trim decals which I did not quite get matched up, showing white through.
When I asked for a paint that they were perhaps matched to or a small patch of spare decal, Sabine and Rowan promptly sent me a cut from the same decalsheet with all the green trim (and the black one for Monnington's D.VII for that matter) on it, free of cost!

I haven't been at the workbench this summer, so I only applied them today. They look much better than any paint touch-up I might ever have come up with. Thanks again for the great service! :)

Best regards
Jeroen

PS Build thread hopefully to be updated in a few days!

Title: Re: Public thanks for great customer service :-)
Post by: coyotemagic on September 29, 2016, 12:18:18 AM

Great news, Jeroen!  But not surprising.  Rowan and Sabine have always gone above and beyond to keep us all quite satisfied.  Can't wait to see your latest update.  I love those Jasta 18 birds.  I did Monnington's a couple years ago and it always catches my eye whenever I glance at the cabinet.
Cheers,
Bud

Title: Re: Public thanks for great customer service :-)
Post by: jeroen_R90S on September 29, 2016, 04:46:45 AM

Thanks, I really must get my butt off the chair reading all the great build threads on this forum and get some actual modelling done! *kicks own butt* ;-)