forum.ww1aircraftmodels.com

The Hobby Showroom => Pheon Models => Topic started by: Dave W on October 03, 2021, 09:21:02 AM

Title: News update from Pheon Decals
Post by: Dave W on October 03, 2021, 09:21:02 AM
News from Pheon Decals

Pheon Decals have reached out to customers and Forum members with news about Pheon Decals in the wake of the businessí website going down.

Sabine Broadbent assures us a new website should be up in early 2022 and in the meantime itís business as usual, albeit with some email problems to be addressed.

Due to these email issues Sabine asks customers to not email Pheon for a few days while the issue is sorted out.

 Sabine is preparing PDF catalogue files to advise customers of available stock.

She will also contact all the customers who subscribed to receive NOTIFICATIONS from Pheon to inform them.

Customers who had asked to have decal sets put aside need not worry, their sets are still aside.

Sabine says she has all the pre-orders details so in time, she will be able to contact everyone.

As Pheon do not take any money for pre-orders, there is no problem, no risk for anyone to lose money.

Sabine and Rowan thank customers and Forum members for their ongoing support and understanding.

Be assured Pheon Decals are still with us!

Dave Wilson
Gold Coast
Australia
Title: Re: News update from Pheon Decals
Post by: Captain Slower on January 04, 2022, 11:50:41 AM
Tried to email Sabine a few weeks back with no response.  Hope their return will happen soon.

Title: Re: News update from Pheon Decals
Post by: the great waldo on May 17, 2022, 05:22:28 PM
Any news on Pheon decals? Are they still supplying decal sets?
Cheers.
Andrew
Title: Re: News update from Pheon Decals
Post by: the great waldo on June 12, 2022, 04:31:40 PM
Bump!!!!
Cheers
Andrew
Title: Re: News update from Pheon Decals
Post by: Dave W on June 12, 2022, 05:44:00 PM
I have been in contact with Sabine and will provide an update to members soon.

Dave Wilson
Gold Coast
Australia
Title: Re: News update from Pheon Decals
Post by: the great waldo on June 12, 2022, 09:34:11 PM
Thank you Dave.

Cheers
Andrew
Title: Re: News update from Pheon Decals
Post by: Captain Slower on June 22, 2022, 10:58:08 AM
Thank you  Dave.  Look forward to it. 
Title: Re: News update from Pheon Decals
Post by: Jeff K on June 22, 2022, 04:46:16 PM
presumably and hopefully this means Rowan's health is stable. good news.
Title: Re: News update from Pheon Decals
Post by: KiwiZac on June 23, 2022, 09:50:25 AM
presumably and hopefully this means Rowan's health is stable. good news.
Hear hear.
Title: Re: News update from Pheon Decals
Post by: Gene K on July 17, 2022, 01:29:59 AM
Any updates? Would be a terrible shame to lose that valuable resource.

As others have posted, I hope Rowan's health has improved.

Gene K
Title: Re: News update from Pheon Decals
Post by: Jamo on July 19, 2022, 10:41:26 AM
I have been in contact with Sabine and will provide an update to members soon.

Dave Wilson
Gold Coast
Australia

Hi Dave. This was a month ago and no news. I feel a sadness coming upon me. I do hope Rowan is ok.
Cheers
James
Title: Re: News update from Pheon Decals
Post by: Dave W on July 20, 2022, 06:09:44 PM
Hi folks

My apologies for delays in the update on Pheon Decals. I was in contact with Sabine at Pheon but have not been able to post her remarks unless she okays wider distribution of her message.

I have not received that approval yet so the news I can pass on is fairly general but still encouraging.

The short version is Pheon is still in business and there are some plans for the future. Rowan's health has stabilised a little but  health issues continue to dominate their lives

There are plans for a new website but I'm not privy to the detail yet. However these plans also include another hobby-related venture as a possible new avenue.

Like many hobby businesses Pheon have been coping with the fallout from Brexit which has complicated business with added costs.

The key point is that Pheon is still with us and is working through the personal and business challenges that 2022 has presented to them.

I'll post any news updates as I get them.

Dave Wilson
Gold Coast
Australia
Title: Re: News update from Pheon Decals
Post by: macsporran on July 20, 2022, 06:23:40 PM
Thank you for that Dave.

I'm sure you will, but please pass on all our very best wishes to R&S for a positive way forward both in health and in business.

This is not just a selfish wish for more product but a genuine appreciation of the quality of their work and the pleasure of dealing with such a helpful and friendly couple over the last few years.
Sandy