forum.ww1aircraftmodels.com
WW1 Aircraft Modeling => WW1 Aircraft Information/Questions => Topic started by: Alexis on January 11, 2017, 10:20:00 AM
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Has any one here tried ordering from them ?
Terri
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I used them a couple of months back to pre-order the upgrade set for the AMK MiG-31. No problems at all, was sent out when the stock arrived and got to the UK in one piece.
Nick
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Thank you Nick and Justin for the feedback .
Terri
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Never heard of them so I went and had a look at their website, their prices are really good, I'm sure their postage rates would be as good as HLJ and Lucky Model, I have added them to my list of suppliers.
Des.
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I did place an order with them last month . Was looking for Meng's new tool Mustang and he had a very attractive price . 29.50 CDN ! Where every where else is between 50 to 70 bucks plus the cost of shipping .
I order the Mustang and Ki-61 , there was an inventory error the the Ki-61 was sold out , was refunded and the Mustang was shipped .
They use Singpost , which I'm not a fan on at all , but he can ship by other means if you send him a message . Total cost of the kit and shipping was 41 bucks !
What I do like is the currency converter
Terri
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That is a feature I really like Terri, I just clicked the Australian dollar button and everything is shown in my currency, makes life so much easier :) :)
Des.
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Just wanted to give you guys an up-date .
My experience with ordering for this company hasn't been a good one . After 32 days I still don't have my shipment and the seller is doing nothing to aid in this matter to get it resolved .
It's escalated through paypal now to resolve this .
Terri
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Sorry to hear you are having issues Terri, hopefully it will all get sorted soon.
I am having a similar problem with MPM, order was placed and paid for on the 21st November, I'm still waiting for delivery, I have lodged a dispute with Paypal.
Des.
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I have a similar issue with a Company which shall remain nameless for another week or two before I go "formal" if not resolved. It's good to share the unsatisfactory experiences here to avoid more members falling victim to less then scrupulous dealers. In this case it's been a month, and the only response to my queries I've had did not provide confirmation of a shipment nor an estimate. The only confirmation I have for my order is the charges to my PayPal Account. "Caveat Emptor" I guess! :-\
Cheers,
Lance
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Hey Terri;
They probably sent your parcel by surface mail. I've had that happen before with Asian suppliers, even when I specified air mail. Most are good, but some do stupid things, like not printing out your address from the order, but writing it in fractured English. I live in Kitchener, Ontario, Canada, but once received a parcel from China addressed to Kitchen, Canada. Thank God for postal codes. Also, if Canada Customs have decided to play with the package, that can add weeks to shipping time.
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Maybe we should have a bad retailers section so other members are able to make a sound decision on whether they want to deal with them .
Des , that is way too long to wait and if they had issues on their end they should have notified you of this or work with you to resolve the matter .
Lance , that just sucks , hope you are able to get settle soon .
Jamie , If he sent it surface this won't sit well with me or with paypal . I paid to have the item in 7 days not 60 . Last time I order an item from the China the seller wrote the address wrong and it got mailed and delivered to someone in New Brunswick ! I live in Alberta . Will not be ordering anything out of China again . Going to stick with the shops I get excellent customer service form . There is a lot of competition out there ......
Terri
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An up-date here . After 47 days since placing the order , parcel still hasn't arrived and Paypal has issued my funds back .
Anyone wishing to do business with this shop , do so under your own caution
Terri
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Hi Terri, glad you got your money back. Thanks for bringing this to light.
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Sorry to hear that you did not get your order, Terri. At least you got your money back so you can try somewhere else.
Jamie
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Great that you got a refund but sad you didn't receive your order. I just had the same thing happen to me with Lucky Model, my order had not arrived after three months so I wrote to them demanding a refund, the refund arrived into my Paypal account last night.
Des.
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No trouble at all guys .
Jamie , I did find a shop here in the great white north who had it in stock . They also held the kit for me for 3 days until I was able to place the order . I had it in two days and order another kit from them , again had it in 2 days . Excellent customer service . They even took a photo of the shipping label and emailed it to me ! The shop I'm talking about in called Magic Box Hobbies out of Vancouver BC Canada . They have a web site , but you can't shop through it . I sent them a email .
Des , glad to here that you got your funds back , at least they work with you on getting your funds back . The seller for me wouldn't work it out ...sad really .
Terri