forum.ww1aircraftmodels.com
Modelers Lounge => Time to relax => Topic started by: the great waldo on December 17, 2014, 06:24:50 AM
-
Hello Chaps
I ordered a Wingnutwing Salmson on the 24 November. So far no sign of it and New Zealand post tracking seems to be showing it as not tracked. Does anyone have any ideas on whats up. I'm in Austria by the way.
Cheers
Andrew
-
Hi Andrew
I had exactly this problem once with a WNW package and after I emailed them, Dave Johnson had it sorted out very quickly. Not sure what the reason was but the package would not scan at NZ Post so it went nowhere. All fixed quickly.
Even allowing for extra pressure on them over Christmas releases a kit ordered on 24 November should have been delivered by now.
The good news is Wingnuts are absolutely reliable to deal with and any issues with your order will be made good by them.
Email a copy of your shipping notice to Wingnuts which will give them the order reference and tracking number. If you did not receive a shipping notice then the problem is in the Wingnuts system, not NZ Post.
Dave Wilson
Gold Coast
Australia
-
The good news is Wingnuts are absolutely reliable to deal with and any issues with your order will be made good by them.
I can vouch for that...
-
Had the same happen to me and an email to WNW was needed to sort it out - it was made good quite quickly in my case
-
NZ Post tracking is about as useful as a two bob watch, my last kit from Wingnuts was at my door and in my hands while the tracking was saying that it had just arrived in the country.
Des.
-
Hi Des
Looking at the post code tracker it was last seen on the 1 st December in France. I'll keep the door open for the Postie and see what happens.
Cheers
Andrew
-
Hello Chaps
I ordered a Wingnutwing Salmson on the 24 November. So far no sign of it and New Zealand post tracking seems to be showing it as not tracked. Does anyone have any ideas on whats up. I'm in Austria by the way.
Cheers
Andrew
Should there be any issue, contact WnW, but here in Italy I can track the parcel starting from the moment in which it arrives at the customs
-
Well, in defense of NZ post web tracking they are not unique - I have a laptop on order to replace my ancient Dell that died recently and the tracking here for UPS changes by the day for estimated delivery date - it is depressing...
-
NOTHING done by New Zealand Post is reliable these days!
-
Hi!
My order never showed on nz post site, but showed in the SDA site when arrived in Italy. (SDA manages the orders for italian post service).
So maybe you have to check the austrian post website :)
Andrew
-
Hi!
My order never showed on nz post site, but showed in the SDA site when arrived in Italy. (SDA manages the orders for italian post service).
So maybe you have to check the austrian post website :)
Andrew
Hi Andrew
I did that and it shows the package being in France according to the post code. I'm not sure what it's doing there !!! I live in hope. This one is for the stash so there's no rush.
Cheers
Andrew
-
Last time I ordered from WnW, the NZ tracking wasn't showing anything at any moment, but the Bulgarian Post tracking started working from the moment the shipment entered the country! ....and Bulgarian post services are between the worst you can find in Europe!
-
Hi!
My order never showed on nz post site, but showed in the SDA site when arrived in Italy. (SDA manages the orders for italian post service).
So maybe you have to check the austrian post website :)
Andrew
Hi Andrew
It depends on what is the hub airport where the parcel arrives in Europe.
Pretty sure that some of my parcels arrived through Germany.
Do not panic. If you can track it you can claim it if it does not arrive.
Just pay attention to the delays in transit. The sole issue I had was with the duellist some months ago: the package arrived wet (from Germany) and they attempted to keep it on hold some days in order to deliver it when dry. I went myself to the SDA office and fixed the problem. The damage was only minor, so I did not claim any damage.
I did that and it shows the package being in France according to the post code. I'm not sure what it's doing there !!! I live in hope. This one is for the stash so there's no rush.
Cheers
Andrew
-
Hi All
It's just arrived at the customs here in Vienna. Thanks for all your comments.
Cheers
Andrew
-
Ordered my HB w12 shortly after it was released.
Shipping notice email on 29th Nov.
Still nothing has arrived in Dubai.😢
Working over Xmas and new year anyhow so cannot build anything till next year now.
Merry Xmas to everyone here on the forum and I hope you get some modelling time over the festive season!
-
Hi All
The Salmson turned up this morning, a bit squashed (maybe wingnuts could put an extra strip of cardboard into the sides of the boxes between the kit box and the packing box to increase the rigidity a bit. the boxes are a work of art in themselves and i'm sure the collectors amongst us would be grateful for it) Nod and a wink to Dave Johnson who has to put up with all us fussy sods. A plus point was the customs let it through with no extra charges.
All the best
Andrew
-
W.12 has just come! Though I will not touch it before Christmas Eve ;) (confiscated by my beloved wife)
Anyway, the NZ Post tracking still has it as an unknown parcel!!! Quite contrary to it, I could follow this parcel footsteps on the Polish Post website!
As for the Felixstowe, it was apparently shipped, as per WNW email, on Dec 16th. Still no sign of it though, at either NZ or Polish tracking system.
The bad news on W.12 was that I had to pay the customs ransom - 23% VAT and a small manipulation fee, all together 81PLN (about 25USD). I asked at the customs office what is the deal, that some WNW kits pass unnoticed, some are stopped. I got an answer that the limiting value is 44 PLN (about 14USD) of VAT. This makes the limiting WNW kit price at about 60USD. So actually all the kits should be stopped. But not all are in fact! For instance, last Christmas I had to pay for DH.9 and had not to pay for Salmson, both orders were spaced by a couple of days! Now I wonder what will happen to the huge and pricy Felixstowe...
-
Well....according to the NZ Post tracking, mine was picked up at WnW on the 16th and only left N Zed today. I cannot imagine how long it will take to clear customs in NYC. I wonder if there is a busier P.O. in the world then here at this time of year? No worries. Apparently, there is to be a W.12 under the tree on Christmas morning for me.
Woo Hoo and Ho Ho Ho.
Cheers,
Michael
-
I received the ship notice for my Felixstowe on 12/17. Tracking shows only that it was picked up and on it's way to a NZ Post Depot on 12/18 (keeping in mind it is now 12/20 in NZ).
They're probably overwhelmed by the sudden influx of piles of really huge boxes! :)
I didn't expect it to make it to Ohio by Christmas so no worries. Just glad it's on its way.
Cheers,
Eric
-
My Felixstowe was picked up at 10.31 on the 18th, then it said that no tracking was available, then it was back to picked up on the 18th, today it is still showing picked up and it is now the 20th, makes me wonder where it really is.
Des.
-
My Felixstowe was picked up at 10.31 on the 18th, then it said that no tracking was available, then it was back to picked up on the 18th, today it is still showing picked up and it is now the 20th, makes me wonder where it really is.
Des.
Who'd have thought a Felixstowe could be so stealthy. :)
Eric
-
The mysteries of the postal systems, foreign and domestic, are certainly beyond the ken of mortal logic. Wingnuts Wings sends it out. It goes into the Postal System. Sometime later, it exits the Postal System and a little yellow card is deposited in my box which I quickly exchange for a very large box and do the happy dance.
-
My order was listed as "picked up" on the 16/12 and as of the 19/12 is listed as " left New Zealand " so at least it is on the move and in the air. I suppose there is a very slim chance I may receive it before 25/12, but I don't really mind waiting till after Christmas, I feel sorry for those who haven't had shipping confirmation yet as they will likely have to wait perhapse a month or so till WNW reopen
-
The mysteries of the postal systems, foreign and domestic, are certainly beyond the ken of mortal logic. Wingnuts Wings sends it out. It goes into the Postal System. Sometime later, it exits the Postal System and a little yellow card is deposited in my box which I quickly exchange for a very large box and do the happy dance.
Yup, that about sums it up! :-)
Eric
-
My order was listed as "picked up" on the 16/12 and as of the 19/12 is listed as " left New Zealand " so at least it is on the move and in the air. I suppose there is a very slim chance I may receive it before 25/12, but I don't really mind waiting till after Christmas, I feel sorry for those who haven't had shipping confirmation yet as they will likely have to wait perhapse a month or so till WNW reopen
Mine says it was picked up 16/12 and that's it. When I put the tracking number in the US Postal tracker it says no such number. I told my wife this could be my Christmas present and that is what she did. I guess I'll have to wrap a picture so I have something to open. The nice thing is I wouldn't probably start it immediately; but it would be nice to fondle it.
-
My Felixstowe was Picked up at 10.31am on the 18/12/14 and left NZ at 9.15am on the 21/12/14 (today), so at least there is movement and a good chance I will have the kit before Christmas.
Des.
-
Good Grief!, the way you Guys are buying these She'll be sold out when WNW returns to work! I'm really looking forward to following some Build Threads, should be some interesting stuff happening real soon! :o ???
Hope they all arrive OK.
Cheers,
Lance
-
How long does US customs generally hold things I've got two WNW kits that have been on hold since 12-2 and it still says held for clearence Also my Felixstowe was sent last week but the tracking shows that its been in customs since 12-2 So hopefully I'll get them someday I've never had it take more than 10 days to get my WNW kits I'm on the west coast in Oregon so I think they come through LA
-
How long does US customs generally hold things I've got two WNW kits that have been on hold since 12-2 and it still says held for clearence Also my Felixstowe was sent last week but the tracking shows that its been in customs since 12-2 So hopefully I'll get them someday I've never had it take more than 10 days to get my WNW kits I'm on the west coast in Oregon so I think they come through LA
Lately the orders I've placed have sailed thru customs -- just 1 or two days max, but who knows...
Try putting the number in the USPS tracker and see if it says the same thing.
-
Well, now I feel a little in hassle
Out of two orders I received one parcel, but the other one today is reported as "delivered" on 18/12 - the very same day. But I did not receive it.
I'll file my complaint with the postal service tomorrow morning....
-
My NZ tracking is telling me that my Felixstowe is still in transit between NZ and Australia, this is day three that it has been in transit from NZ, it is not really that far across the Tasman. My Aussie Post tracking is telling me that the parcel has been despatched yesterday morning, so by rights I should revceive it either today or tomorrow, but I'm not holding my breath.
Des.
The original question in this topic asked - New Zealand post tracking is it reliable - my answer - NO.
-
Just received a NZ Post tracking update stating my Felixstowe has left New Zealand. It's on the move! Now, I asked myself, why did it take 4 days from pickup to departure? Then it dawned on me...they can only fit so many in the planes' cargo holds!
Maybe WNW should rent a couple of these for Felixstowe deliveries. ;D
(http://i245.photobucket.com/albums/gg61/elarson1123/689_zps2c91a38b.jpg) (http://s245.photobucket.com/user/elarson1123/media/689_zps2c91a38b.jpg.html)
Cheers,
Eric
-
I feel your pain Justin. My last delivery said that it had left the mail centre in Sydney which is a two hour drive from my place, took two days to get here. But at least it wasn't treated like the parcels in your video link, bloody disgusting way to treat other peoples property, they should be sacked.
Eric, the large freight plane you posted would cover the Felixstowe kits just heading to Australia, Wingnuts would need one for each country by the way kits are being sold.
Des.
-
Well, wouldn't you know it. After years and years of lowering and lowering again my expectations, NZ Post have again caused me to question my own reality by delivering a large box, on time, damage free (instead of free damage) to the correct address! Anyone want to look at my Felixboat?
(http://www.reefkeepers.co.nz/forum/forum/images/smilies/banana/explosion.gif)
Duh. YES
-
Here you go, Bo - you'll see that I've thoughtfully included a match stick so that you can judge the size :)
Nice! Merry Christmas! 8)
-
According the New Zealand tracker my kit took six days to get from WNW to the post office and two days later it is still winging its way to the United States. Oh, well. At least it's on its way. :)
-
Well, I ordered two kits on the same day from WNW, one is still in customs in LA, the second they tried to deliver to my house today (in Michigan, USA) when I was out for lunch :(
I will try to go to the post office late today to pick it up - seriously not looking forward to that - going to be a madhouse....
-
You are truly lucky, Justin!!! Enjoy! And Merry Christmas!
-
My Felixstowe arrived today but NZ tracking is saying that it has arrived in the country of destination, Aussie post tracking is saying that it has been delivered.
Anyhow, it is a Christmas present from my wife so I am glad it arrived before Christmas. ;D ;D
Des.
(https://lh5.googleusercontent.com/-mOapN3SIJpY/VJoBK3sfDRI/AAAAAAAAPvU/J1icbFBVGys/s800/felixstowe.jpg)
-
My Felixstowe arrived today but NZ tracking is saying that it has arrived in the country of destination, Aussie post tracking is saying that it has been delivered.
Anyhow, it is a Christmas present from my wife so I am glad it arrived before Christmas. ;D ;D
Des.
(https://lh5.googleusercontent.com/-mOapN3SIJpY/VJoBK3sfDRI/AAAAAAAAPvU/J1icbFBVGys/s800/felixstowe.jpg)
Very nice. i guess there's something to living near Nirvana. :)
-
Well, now I feel a little in hassle
Out of two orders I received one parcel, but the other one today is reported as "delivered" on 18/12 - the very same day. But I did not receive it.
I'll file my complaint with the postal service tomorrow morning....
Yesterday the parcel arrived without any problem,
Another testimonial of the good combined service of NZ and Italian postal system...
I definitely think that we cannot expect much more, since it is cheap and tracked.
Little issues are solved easily and a black swann is among what we can expect from life.
This year only a windsock magazine went swallowed by the mail and to this date I have had problems only three times, always with HM postal service
-
Well, now I feel a little in hassle
Out of two orders I received one parcel, but the other one today is reported as "delivered" on 18/12 - the very same day. But I did not receive it.
I'll file my complaint with the postal service tomorrow morning....
Yesterday the parcel arrived without any problem,
Another testimonial of the good combined service of NZ and Italian postal system...
I definitely think that we cannot expect much more, since it is cheap and tracked.
Little issues are solved easily and a black swann is among what we can expect from life.
This year only a windsock magazine went swallowed by the mail and to this date I have had problems only three times, always with HM postal service
I gave up with windsock, as half of the time the magazine would arrive 3 months late or not at all (i'm in Austria) and it worked out cheaper and quicker to order it from online scources. Parcel force should be renamed parcel farce with the prices they charge. My postie here in Austria holds my post for me when i'm away and brings it when i'm back, great service.
Merry Xmas All
Andrew
-
Well, now I feel a little in hassle
Out of two orders I received one parcel, but the other one today is reported as "delivered" on 18/12 - the very same day. But I did not receive it.
I'll file my complaint with the postal service tomorrow morning....
Yesterday the parcel arrived without any problem,
Another testimonial of the good combined service of NZ and Italian postal system...
...
Do you mean you already got your Felixstowe? To Europe? :o
-
I ordered 2 WNW kits 11-20-14 and they are still held at customssince 12-2 according to tracking I ordered the Felixstowe 12-18 and received it yesterday I live in the US How long will they hold a shipment? Will I get this eventually?
-
Sorry to hear of your order being held over by customs, I presume you will get it eventually.
With the enormous amount of kits and accessories I buy from overseas I have never had an issue with items being held at customs. The only trouble I had was a parcel was sent to me from Europe with sample products, it was stopped at customs and returned to sender because it containd a dangerous substance (decal set solution). Stupid thing is though, it was flown all the way from Europe to Australia, then stopped and put back onto another aeroplane and flown back to Europe, if it was so dangerous why put it on another plane??? really makes me wonder sometimes.
Des.
-
Well, now I feel a little in hassle
Out of two orders I received one parcel, but the other one today is reported as "delivered" on 18/12 - the very same day. But I did not receive it.
I'll file my complaint with the postal service tomorrow morning....
Yesterday the parcel arrived without any problem,
Another testimonial of the good combined service of NZ and Italian postal system...
...
Do you mean you already got your Felixstowe? To Europe? :o
No, I did not order the Felix yet,
A whole bunch of D VII and Fokker monoplanes took the priority...
Had I ordered the felix , it wouldn't have been here in europe yet, since I have had two more parcels shipped by WNW the very last day that they were open and they do not show in Italian postal service tracking system.
I'm glad that the previous parcels arrived safely during this period of overflow....
-
Sorry to hear of your order being held over by customs, I presume you will get it eventually.
With the enormous amount of kits and accessories I buy from overseas I have never had an issue with items being held at customs. The only trouble I had was a parcel was sent to me from Europe with sample products, it was stopped at customs and returned to sender because it containd a dangerous substance (decal set solution). Stupid thing is though, it was flown all the way from Europe to Australia, then stopped and put back onto another aeroplane and flown back to Europe, if it was so dangerous why put it on another plane??? really makes me wonder sometimes.
Des.
Tut, tut, Des. Applying logic to the strictures of the "postal authorities"? You should know better..... A bigger bunch of box-ticking, bureaucratic, bastards would be hard to find (and I live in France, where the word bureaucrat originated for perfectly good reasons...). They'd make the Vogons proud!
-
I received my W.12 last week. NZ's tracking tells me it's still down there, between those Hobbit-hills...
But, to be fair: DHL's international tracking tells me they still don't have any information available to start any sorts of tracking (DHL are the ones being respionsible for delivery in Germany).
Stefan
-
:)My Felixstowe already in Poland customs office -Publications 30 kilometers from my town.
-
:)My Felixstowe already in Poland customs office -Publications 30 kilometers from my town.
Almost same timing here! Only that checking the Polish Post reliable tracking system, I went to the customs service and picked up mine this afternoon! And even the 23% VAT ransom could not quench my excitement! Though the customs guys tried to cheat me adding also 4.7% customs toll before taxation, which should not be included for plastic model kits. Luckily I checked the customs documents earlier and pointed it out to them. They admitted I was right. And that was the equivalent of 15.5 USD! I wonder how many people get cheated so, not knowing the current customs rates!
-
I still have an order being held since 12-2 I emailed WNW about it NZ post won't let me fill out the form so they can trace it the sender has to I tried USPS but they say the tracking number isn't valid when I try thier form but I can use the number to track it to customs through the USPS website What a mess I just hope I get my kits I already bought the decals and belts for them
-
No tracking available from NZ, however Parcel Force have tracked it to UK Customs where it has been sitting since 30 Dec..........! In consolation my HB W.12 arrived under the radar prior to Christmas!
-
No tracking available from NZ, however Parcel Force have tracked it to UK Customs where it has been sitting since 30 Dec..........! In consolation my HB W.12 arrived under the radar prior to Christmas!
My Felixstowe ordered around the same time as yours is now in the UK with Parcelforce awaiting my 'online' payment of the customs charges - which will be done today.
Strangely the NZ Mail tracking has no details of the parcel.
Regards
Russell
-
Out of two parcels that the WNW people sent me on December,18 before their holy days one arrived in italy on january,2 and at my door on January, 7 but the other one is still missing from the postal service tracking website.
Regard
-
No tracking available from NZ, however Parcel Force have tracked it to UK Customs where it has been sitting since 30 Dec..........! In consolation my HB W.12 arrived under the radar prior to Christmas!
My Felixstowe ordered around the same time as yours is now in the UK with Parcelforce awaiting my 'online' payment of the customs charges - which will be done today.
Strangely the NZ Mail tracking has no details of the parcel.
Regards
Russell
Hi Russell
I have had a couple of kits from wingnuts recently, none of which showed up on the New Zealand post tracking. It beats me why stuff that shows up on the Austrian post tracking sites and not on the New Zealand post site. Maybe a member of the New Zealand post would like to comment. It's all a bit weird or am I just getting old.
Cheers
Andrew
-
No tracking available from NZ, however Parcel Force have tracked it to UK Customs where it has been sitting since 30 Dec..........! In consolation my HB W.12 arrived under the radar prior to Christmas!
My Felixstowe ordered around the same time as yours is now in the UK with Parcelforce awaiting my 'online' payment of the customs charges - which will be done today.
Strangely the NZ Mail tracking has no details of the parcel.
Regards
Russell
Hi Russell
I have had a couple of kits from wingnuts recently, none of which showed up on the New Zealand post tracking. It beats me why stuff that shows up on the Austrian post tracking sites and not on the New Zealand post site. Maybe a member of the New Zealand post would like to comment. It's all a bit weird or am I just getting old.
Cheers
Andrew
the same happens here in Italy: they show up at only on our postal service tracking website, while they are absent from NZ parcel tracking site...
I vaguely remember that I was able to scout them on some international tracking site, but I did not remember where...
I'm definitely getting old, too :-)