forum.ww1aircraftmodels.com

WW1 Aircraft Modeling => What's New => Topic started by: Dave W on October 03, 2021, 09:20:12 AM

Title: News from Pheon Decals
Post by: Dave W on October 03, 2021, 09:20:12 AM
News from Pheon Decals

Pheon Decals have reached out to customers and Forum members with news about Pheon Decals in the wake of the business’ website going down.

Sabine Broadbent assures us a new website should be up in early 2022 and in the meantime it’s business as usual, albeit with some email problems to be addressed.

Due to these email issues Sabine asks customers to not email Pheon for a few days while the issue is sorted out.

 Sabine is preparing PDF catalogue files to advise customers of available stock.

She will also contact all the customers who subscribed to receive NOTIFICATIONS from Pheon to inform them.

Customers who had asked to have decal sets put aside need not worry, their sets are still aside.

Sabine says she has all the pre-orders details so in time, she will be able to contact everyone.

As Pheon do not take any money for pre-orders, there is no problem, no risk for anyone to lose money.

Sabine and Rowan thank customers and Forum members for their ongoing support and understanding.

Be assured Pheon Decals are still with us!

Dave Wilson
Gold Coast
Australia
Title: Re: News from Pheon Decals
Post by: Doug Mace on October 03, 2021, 10:56:31 AM
Most jolly, Dave....very glad to hear of this in all ways....thanks.
Title: Re: News from Pheon Decals
Post by: RAGIII on October 03, 2021, 11:37:20 AM
That is great News Dave! I sure Hope Rowan takes a look at some schemes for the Roden SPAD XIII!
RAGIII
Title: Re: News from Pheon Decals
Post by: rhwinter on October 03, 2021, 05:32:42 PM
Thank you, Dave, you're a great communicator!
I hope Sabine and Rowan are well!
Title: Re: News from Pheon Decals
Post by: loopyloop on October 03, 2021, 07:23:33 PM
Couldn't agree more, with my best wishes for Sabine and Rowan.
Title: Re: News from Pheon Decals
Post by: torbiorn on October 04, 2021, 01:17:04 AM
Glad to hear it, got worried when I saw the 404
Title: Re: News from Pheon Decals
Post by: Captain Slower on January 31, 2022, 08:58:13 AM
emailed them back in early January, no response.
Title: Re: News from Pheon Decals
Post by: miecio52 on February 01, 2022, 04:12:20 PM
very good news. :)
Title: Re: News from Pheon Decals
Post by: Dave W on February 02, 2022, 10:29:49 PM
Stay tuned folks. I'll have an update from Pheon for you tomorrow.

Dave Wilson
Gold Coast
Australia
Title: Re: News from Pheon Decals
Post by: KiwiZac on February 03, 2022, 02:20:23 AM
Now that is welcome news, thank you Dave.
Title: Re: News from Pheon Decals
Post by: Dave W on February 03, 2022, 12:33:33 PM
Sabine has responded to queries about the status of Pheon and asks customers to please be patient during these difficult times.

Rowan's health issues have dominated her attention, so she has not yet been able to produce a new decal catalogue.

She apologises for being behind in responding to emails  but there's much going on behind the scenes that may not be realised.

Pheon is preparing a new website but this has been complicated by the need for some official paperwork.

For Pheon's valued customers she apologies for the delay in replying and a promise to do better in keeping in contact.
 
Rowan’s health takes priority so it's impossible to promise specific schedules.

Pheon have been loyal supporters of the Forum for many years and we wish Sabine and Rowan the very best for their health and recovery.

So folks, please bear with them and be patient.

Dave Wilson
Gold Coast
Australia


Title: Re: News from Pheon Decals
Post by: PrzemoL on February 03, 2022, 06:31:59 PM
Thank you, Dave for the information.
All my best thoughts go to Sabine and Rowan! Great to have you with us.
Title: Re: News from Pheon Decals
Post by: WD on February 03, 2022, 11:49:46 PM
Thank you Dave for that information. Truly, their health and well being take a priority over anything else. I'd bet every single person on this forum have plenty of projects in their stash they can work on while Sabine and Rowan recover and refit.
Prayers all around for the both of them from this house.

WD
Title: Re: News from Pheon Decals
Post by: KiwiZac on February 04, 2022, 03:33:40 AM
I'll be honest (and embarrassed) and admit I wasn't aware Rowan was ill. All my warmest wishes and thoughts to him and Sabine for a speedy recovery and more positive times ahead.
Title: Re: News from Pheon Decals
Post by: Eric Armstrong on February 04, 2022, 05:38:25 AM
It seems like Rowan has had health concerns, on and off, for at least as long as I have known of Pheon Decals.  In recent years, they seem to have become more chronic.  I really hope he gets to feeling better, whether we get more decals from him or not.  Selfishly, I hope we see more of his fantastic work.
Title: Re: News from Pheon Decals
Post by: Elanman on February 07, 2022, 12:06:47 AM
Wishing Rowan and Sabine all the very best, health issues should and must take absolute priority.