forum.ww1aircraftmodels.com

Modelers Lounge => Time to relax => Topic started by: IanB on November 29, 2012, 11:38:04 PM

Title: Model store in liquidation - WARNING
Post by: IanB on November 29, 2012, 11:38:04 PM

I recently placed anorder with JMB Import SARL trading as
Hobby Max Eurl
2 Avenue Foch
94100 Saint Maur des Fossés
Tél.: 01 48 83 45 49

The order was placed in September and I received an e-mail confirming receipt. My money was taken and I heard nothing more. I had a cousin in France call them and he informs me that they went into liquidation around April 2012.

This is their website, DO NOT USE IT, you won't receive anything!

http://www.hobbykit-import.com/index.php?osCsid=b3a4186a5a90bd59129cb604c6e861c2

Ian

Title: Re: Model store in liquidation - WARNING
Post by: pepperman42 on November 30, 2012, 09:43:46 AM

Thanks for the heads up. I guess anyone can leave their site out there fishing for cash. Theres no way of telling if theyre still really there or not.

Steve

Title: Re: Model store in liquidation - WARNING
Post by: petero on November 30, 2012, 10:04:38 AM

One good way to tell if a store site is still active is to email them before you order.  If they don't reply, don't order.

Peter

Title: Re: Model store in liquidation - WARNING
Post by: Dal Gavan on November 30, 2012, 03:52:09 PM

Thanks for the tip, Ian.  Peter gives some good advice about e-mailing them.  I learned that one the hard way as well.

Dal.

Title: Re: Model store in liquidation - WARNING
Post by: GAJouette on December 03, 2012, 12:04:51 AM

  Ian,
Thanks for the heads up my old friend. Sadly these things like this happen on occasion. Peter's advise is sound anytime but especially if you're ordering from overseas. Always trust but varify.
Highest Regards,
Gregory Jouette

Title: Re: Model store in liquidation - WARNING
Post by: Tony Haycock on December 03, 2012, 07:08:54 AM

Quote from: IanB on November 29, 2012, 11:38:04 PM

I recently placed anorder with JMB Import SARL trading as
Hobby Max Eurl
2 Avenue Foch
94100 Saint Maur des Fossés
Tél.: 01 48 83 45 49

The order was placed in September and I received an e-mail confirming receipt. My money was taken and I heard nothing more. I had a cousin in France call them and he informs me that they went into liquidation around April 2012.

This is their website, DO NOT USE IT, you won't receive anything!

http://www.hobbykit-import.com/index.php?osCsid=b3a4186a5a90bd59129cb604c6e861c2

Ian

Hi Ian

If you contact your credit card company and explain the exact circumstances they should be able to reverse the charge on your card under the "Non-delivery of services" clause of the credit card merchant agreement with the no longer existing model company. If they still have the ability to process the charge from the model shop they also have he ability to reverse it.
From my previous life working in retail I know that all of the power in these cases lies with the credit card company and the card holder, not the merchant!

Hope this helps

Tony 

Title: Re: Model store in liquidation - WARNING
Post by: Dekenba on December 05, 2012, 07:46:47 PM

The Consumer Credit Act gives you some protection - the credit card company is liable if you don't receive the goods, so contact them & they will refund you.

Same for a Visa debit card.