Hello all,
I talked to Sergey and here are the answers to your questions:
GrahamB: currently the paints can be shipped also to countries outside EU, the shipping time for Europe is approximately two weeks, US 3-4 weeks, 3 weeks to Australia via air mail, New Zealand a bit more than one month. Btw. fair point that this is not explicitely mentioned on the website, I will talk to Sergey how to improve this.
Eric Armstrong: the red and blue are new colours mixed specifically for RFC roundels
RAGIII: Currently there is no other solution for the shipping fee, as the shipping costs e. g. to US are really 20 EUR, therefore it is better to make larger orders to diminish the impact of the shipping fee. Actually the same problem as with all other e-shops, in case of small orders the shipping fee can be higher than the value of the goods ordered. The shipping fee is basically an external factor Drooling Bulldog is not able to influence, as the fees charged are determined by the mail service provider.
On behalf of Sergey on more remark to delayed orders - there was a delay by the supplier of glass jars, they should arrive by the middle of next week, afterwards all outstanding orders will be shipped asap along with a gift.
Cheers
Ondra
