I recently ordered three books from Albatros Productions. When the envelope arrived, it was empty. It apparently did not have enough of the normally strong adhesive on the flap and came open somewhere in the UK or US postal systems. I emailed Ray, and he replied promptly that they would get replacements in the the mail ASAP with extra tape to make sure this envelope didn't open. That was 22 May. I received the replacement books today, 2 June. I will definitely continue doing business with Albatros.
Thanks Ray,
Bill Moran